Privacy Policy

At The Ministry Kit ("we," "us," or "our"), we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services ("Services"). Our Services are primarily designed for churches and religious organizations in North America.

1. Information We Collect

a. Information you provide to us

When you create an account, subscribe to our Services, or contact our support team, we may collect personal information such as:

• Name and contact details (e.g., email address)
• Organization or church name
• Billing and payment information (processed securely through Stripe)

b. Information processed on behalf of your church

As part of providing our Services (e.g., SMS automation, hosted forms), we process information that you or your congregation submit. This may include:

• Phone numbers (which are securely hashed for logging)
• Form submissions content and metadata
• Messages sent to and from your dedicated phone number

You, as the account holder, act as the data controller for your congregation's data, and we act as the data processor.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process transactions and send related information (e.g., invoices)
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and provide customer support
• Monitor and analyze usage and trends to improve our Services

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: We use trusted third-party services (e.g., Stripe for payments, Twilio for SMS, Supabase for infrastructure) to operate our business. These providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, safety, or property, or that of others.

4. Data Security and Storage

We implement reasonable security measures to protect your information, including encrypting data in transit and at rest. Your data is stored securely in Canada on infrastructure provided by our trusted cloud providers. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. Upon account cancellation, your data is retained for 90 days before permanent deletion, giving you an opportunity to export needed records.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. If you wish to exercise these rights, please contact us at support@theministrykit.ca.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@theministrykit.ca.